Privacy Notice

1. Overview

Our priority is safeguarding your personal data and maintaining your privacy. This Privacy Policy outlines our practices regarding the collection, use, sharing, and protection of your information when you visit our site, make bookings, or engage with our services both online and in-person.

2. Data We Gather

We may gather the following categories of data:

Personal Data

  • Full Name

  • Email Address

  • Contact Number

  • Home Address

  • Payment Information (secured with third-party services)

  • Official ID (for age and identity confirmation when needed)

Reservation & Activity Data

  • Booking Records

  • Preferences and Requests

  • Service Usage on Premises (e.g., wellness center, dining, gaming)

Technical Data

  • Network Address

  • Device and Browser Details

  • Cookies and Tracking Tools

  • Interactions on Our Website (e.g., viewed pages, selections)

3. Utilization of Your Data

We utilize your information for the following reasons:

  • To handle reservations and bookings

  • To authenticate your identity and confirm age

  • To manage secure financial transactions

  • To customize your engagement with us

  • To send confirmations and updates about your bookings

  • To offer customer service

  • To enhance our website and offerings

  • To adhere to legal and regulatory obligations

4. Disclosing Your Information

We don’t sell your personal data. Nonetheless, we might share it with:

  • Reliable service partners (e.g., payment gateways, support services)

  • Legal or governmental bodies, as mandated by legislation

  • Collaborators for marketing, with your agreement

5. Cookies and Tracking Tools

Cookies are used to improve your experience, monitor site traffic, and provide tailored content. You can adjust your cookie settings via your browser.

6. Data Protection

We employ standard security practices to guard your data against unauthorized access, loss, or improper use. Financial transactions are encrypted for security.

7. Your Entitlements

Depending on your jurisdiction, you might be entitled to:

  • View your personal information

  • Modify incorrect details

  • Request data removal

  • Revoke consent for specific data activities

  • Challenge or limit data processing

To utilize these rights, reach out to us with the contact information below.

8. Data Maintenance

We keep your data only as long as required for the purposes outlined in this policy or as mandated by relevant laws.

9. Privacy of Minors

Our services are intended for those 18 or older. We do not intentionally gather data from minors. If we learn we’ve collected information from a child, we will promptly erase it.

10. Policy Amendments

This Privacy Policy may be revised periodically. Updates will be posted on this page with the revised date. We recommend reviewing it routinely.

11. Reach Out to Us

For any inquiries or issues regarding this Privacy Policy or your information, please contact us.